eGain on CEM

eGain’s Andrew Mennie chats to Mobbb.TV on all the latest trends in CEM – Channel-hopping, Web self-service and the influence of social media.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>